Giving you complete control.

exclusive New Zealand distributors ofHitachi Air Conditioning

FAQ

Do the timers automatically adjust for day-light saving?
No day-light saving is not set automatically, please open each timer used and push the save button this will update the timers on the cloud server.


How does the timer work?
Whatever the App is set to when the timer is set and SAVED is what the HVAC system setting will be when it turns on. For example if you set the App to Cool Mode, Temp=18 and Fan Speed low then set and SAVE a timer then when this timer comes on the HVAC will turn on to the above settings. You could have different settings for every timer if required. Just set the App then set and SAVE a timer.


Can more than one person have the Pebble Air app?
Yes the app can be loaded on as many Smartphones as you want, just share the app using the share button in “Settings” menu.


Does the Pebble Air app allow you to control multiple units?
Yes, the PebbleAir app allows for as many Pebbles as wanted to be connected, and allows for each to be named. e.g Lounge, House, Office, etc.


Can the Pebble Wi-Fi Controller control more than one Heat-Pump / Air-Con?
Yes, if the Heat-Pump / Air-Con are the same make and model and the Pebble Wi-Fi Controller’s IR Led’s have line of sight to the Heat-Pump / Air-Con or you can purchase the extension IR cable (available in most lengths) which plugs into the back of the pebble and allows for the IR to be extended. Please note the IR code that comes out of the front also comes out the back.


I can’t find my Heat-Pump / Air-Con model in the app.
The model refers to the model of the REMOTE CONTROL that came with your Heat-Pump / Air-Con NOT the actual Heat-Pump / Air-Con.


If I replace my Heat-Pump / Air-Con with another make or model will my Pebble Wi-Fi Controller work?
Maybe. Check in you Pebble Air app that the make and REMOTE model is available in the “Setting” - “Select Remote” menu.


Does the unit work with "N" spec Wi-Fi?
Yes, the Pebble supports 802.11n (2.4GHz).


Does the unit work with "AC" Wi-Fi?
AC Wi-Fi is in the 5GHz band. This is not supported by the pebble, but all AC routers also support 2.4GHz 802.11n too.


Is there a way for it to be connected to my "Hidden Wi-Fi"?
Yes, you can type in the Wi-Fi name as the “Network” field allows for data entry and the Pebble also supports WPS.


What is the 3 year license?
The Pebble is cloud based as all timers are stored on this cloud based server, it also allows for multi users. The license also covers all up-dates and up-grades. The Pebble is supplied with a 3 year license and has a small cost of approx. $5US per year after that.

More than 60 years of Temperature Control

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